Cookie Policy

• Cookies (Website): Small data files placed on your device. Can be “persistent” (remain after browser close) or “session” (deleted when you close browser).
• Mobile Identifiers and SDKs (App): Device identifiers (IDFA on iOS, AAID on Android) and SDKs for analytics and crash reporting.
• Other Technologies: Web beacons, tracking pixels, HTML5 local storage.

• Strictly Necessary: Secure login, authentication, consent preference storage.
• Performance and Analytics: Usage patterns, feature popularity, crash data to improve the Service.
• Functionality: Personalization, preferences such as language and region.
• Security and Fraud Prevention: Malicious activity detection.
• Marketing (Optional): Relevant advertising, only with your explicit consent.

• Strictly Necessary: Session & persistent first-party cookies, local storage.
• Performance/Analytics: Google Analytics, Firebase, Mixpanel (persistent, mobile identifiers).
• Functionality: Persistent first-party cookies for preferences.
• Customer Support: Intercom, Zendesk session cookies.
• Payment Processing: Stripe, Apple Pay, Google Pay (persistent, local storage).

Some cookies are set by third-party services including Google Analytics, Firebase, Mixpanel (analytics), Intercom/Zendesk (support), and Stripe (payments). These are governed by their respective privacy policies.

• Cookie Consent Manager (Website): Customize your preferences on first visit via our cookie banner.
• Browser Settings: Accept or refuse cookies via your browser's privacy/cookie settings.
• iOS: Settings → Privacy → Tracking to limit app tracking.
• Android: Settings → Privacy → Ads to reset or opt out of ad ID.

We do not currently respond to Do Not Track (DNT) browser signals.

We update this Cookie Policy periodically. Please check the “Last Updated” date at the top to know when it was last revised.

Email: akremagency@gmail.com
Mailing Address: Alex Kem, Am Hellweg 10, 32105 Bad Salzuflen, Germany